When it comes to picking a hotel for your next vacation, it can feel like there are as many ways to book as there are places to stay. Indeed, there’s no doubt that third party sites that aggregate hotel options have changed the game in travel over the last decade, but that doesn’t mean that booking direct is a thing of the past. While you may love your Expedias and Booking.coms, there are some definite perks to booking through a hotel’s website or, if you’re feeling extra nostalgic, via phone. In fact, here at the Gladstone, we get tonnes of direct bookings, and there are some pretty good reasons for that.
Here are the top 5 reasons to book direct with us:
1] More flexibility and ease on changes to reservations
It’s all in the fine print. Booking through third parties often means more rules and regulations, especially when it comes to changing your reservation. When you need to make a change to your booking, it’s probably because something came up last minute. The last thing you need to add to the chaos is reading the fine print. Thankfully when you book direct you can just give our front desk staff a call and they’ll help with any unexpected changes due to emergencies that might come up.
2] Higher chances of a complimentary upgrade
Ever experienced the feeling of joy when an airline bumps you up to first class? It’s pretty exciting, but it’s also a low-odds game of chance. There’s not much you can do to increase your chances of upgrades at airports, but when it comes to hotels you can bump those odds up by booking direct. While we can’t make any promises on upgrades—it depends on how busy things are on any given day—we do our best to give this perk for anyone who books direct.
Tommy Smythe Jumping for Joy in His Recently Designed Room | Lucky Stryke | Room 303
3] Complimentary Welcome Cocktails (they’re getting rave reviews!)
After a long day of travelling, nothing hits the spot more than a refreshing cocktail… except for a refreshingly complimentary cocktail! We’ve recently added this perk for guests who book direct, and it’s been a smashing success. Launched just last year, our Signature 6 cocktail menu is thoughtfully designed to reflect the history of our historic building and neighbourhood.
Veteran Bartender Stephen Stirring Up A “Best Laid Plans.”
4] Selection of your favourite artist-designed room
Travellers love having options and when it comes to hotel rooms, and we’ve got you covered. No two of the Gladstone’s 37 artist-designed hotel rooms are alike. Each one is specifically designed by a different artist or designer, and each guest gets to pick one that suits their aesthetic. Room selection is dependant on availability, but there are a couple of things guests can do to increase their options. One is booking in advance. The other is… you guessed it: book direct! We’re able to offer more room options through our in-house reservation system than we do on third party sites, so get on over to our website and start browsing!
Room 405 | Parlour of Twilight | Designed by Simone Moir Corwyn Lund
Room 415 | Snapshot | Designed by Christina Zeidler
5] Get connected with local knowledge
When it comes to discovering new cities there really is no substitute for local knowledge, and our friendly staff have that in spades. Sure, the internet can tell you a lot, from directions to helpful restaurant reviews, but—if we may brag for a second—there are a lot of things our staff can do even better. Many of our front line staff are artists and musicians who know the ins and outs of Toronto’s galleries and bars: they’ve got all the up-to-date information on our lovely West Queen West neighbourhood and are eager to share. They’re also seasoned Toronto drivers who can offer the best tips and tricks for navigating our busy streets and parking lots. The Gladstone Hotel hosts a lot of public events as well, and our staff can help you pick one for your ideal night out (in the same building!) Not to mention we can help with all these things in Spanish & French as well. Just leave us a message and we’ll get back to you!
Say Hello to Porter Rob and Floor Manager Denise!
And if all that hasn’t convinced you to book direct yet, give us a call and we’ll talk you through it. Here’s our number: +1.416.531.4635